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Q:
How do I enable Java on this website?
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A:
Navigator 3.x
- Go to "Options | Network Preferences..." from the main menu
- Change to the "Languages" tab
- To enable: make sure "Enable Java" check box is checked
To disable: make sure "Enable Java" check box is unchecked
- Restart the browser
Communicator 4.x
- Go to "Edit | Preferences..." from the main menu
- Select "Advanced" panel
- To enable: make sure "Enable Java" check box is checked.
To disable: make sure "Enable Java" check box is unchecked.
- Restart the browser
Explorer 3.x
- Go to "View | Options..." from the main menu
- Change to the "Security" tab
- To enable: make sure "Enable Java programs" check box is checked
To disable: make sure "Enable Java programs" check box is unchecked
- Restart the browser
Explorer 4.x
- Go to "View | Internet Options..." from the main menu
- Change to the "Security" tab
- Select "Custom" and click on the "Settings..." button
- To enable: make sure a setting other than "Disable Java" is
selected
under "Java." If you're not sure which setting to choose, select
"High safety"
To disable: make sure "Disable Java" is selected under "Java.
"
- Restart the browser
Explorer 5.x
- Go to "Tools | Internet Options..." from the main menu
- Change to the "Security" tab
- Click "Custom Level..." button
- To enable: make sure a setting other than "Disable Java" is
selected
under "Java." If you're not sure which setting to choose, select
"High safety"
To disable: make sure "Disable Java" is selected under "Java.
"
- Restart the browser
Simply reloading the page, rather than restarting the browser, maybe sufficient
under most conditions and browser versions.
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Q:
I don't got Java, where do I gets it?
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A:
You can download the latest version of the Java runtime environment from Sun
Microsystems for free at http://java.sun.com.
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Q:
How do I enable ActiveX controls on this website?
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A:
If your browser has blocked ActiveX content all you need to do is
right-click on the bar that says "To help protect your security,
Internet Explorer has...". This should bring up a menu that has
"Allow Blocked Content.." as one of the options. Simply click on that
option, then click "OK" when prompted. You may now take FULL advantage
of the Giant Communications website.
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Q:
Can I use VOIP on your DSL service?
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A:
Yes. VOIP can be used on any high speed internet connection which
provides decent "ping" times to a host site. We do not currently offer
a VOIP service, but we do plan on implementing one shortly.
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Q:
What is VOIP?
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A:
VOIP stands for Voice Over Internet Protocol. It is a standard which
allows for voice communication over a high speed internet connection
to a phone number or another VOIP number.
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Q:
How much does your DSL service cost?
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A:
Pricing and other information on our DSL service can be found
on the following page:
http://www.jbntelco.com/dsl.php
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Q:
Will JBN install a network card for me?
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A:
No. If you wish to have new hardware installed in your computer we
recommend that you take it to a certified professional.
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Q:
Do I get more than one E-mail account?
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A:
Yes. We offer you up to 3 free e-mail accounts.
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Q:
Can I keep my Yahoo! or Hotmail e-mail?
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A:
Yes. Our service does not keep you from accessing your web based mail
through Yahoo!, Hotmail, or any other similar service. As long as you
have an active account with the e-mail provider you will be able to
check that e-mail with your JBN internet connection.
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Q:
Can I check my e-mail away from home?
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A:
Yes. You can check your e-mail anywhere that you have an internet
connection. We offer a web-based mail service that allows you to
check your e-mail from a website. Just go to
mail.jbntelco.com and enter your user name and password.
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Q:
What is a UPS with AVR?
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A:
As a general rule we recommend that all of our customers have their
computers and internet equipment plugged into an UPS with AVR. UPS
stands for Uninterupted Power Supply, and is commonly refered to as a
battery back-up. AVR is a feature that is available on some UPS
units. AVR stands for Automatic Voltage Regulation. The use of an UPS
with AVR will greatly lengthen the life of most electronics plugged into
it as it shields them from not only black-outs but also under voltage,
over voltage, and "noisy" power.
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